Candidate Background Verification
1. Select the stage as "Background Check" as shown below
The status will be shown as Interviewed on top of the page but as Pending on the table where each stage status is shown.
2a. If the background verification is to be done internally select the option "Internally done"
In this case in one step you can update the background check comments and select the final recommendation from "Background Check OK" or "Background Check Failed".
2b. If you have third party agencies from whom you would like to get the background check done then select the radio button "Through third party" and select the Agency name from the drop-down. If you do not find the agency name in the drop-down please get in touch with your Application Administrator and he will be able to add it in Setup.
You will be able to see the email of Agency to which the BGV request will be sent. You can provide the detailed inputs with respect to the scope of BGV or any other instructions. The sections / fields you want to be made visible to the agency can be configured in Recruitment setup.
Click on "Send Email" button to send the request email to the Agency. You can resend the email or cancel this assignment and reassign to another agency if there are issues / delays from this agency.
3. Agency will receive an email with an action button as shown below.
Refer to the article on BGV Updation by Agency for details on the steps to be followed by the Agency person.
4. Final updation by Recruiter - Once the third party background verification
agency updates the status as Background Check OK, the Recruiter would get an
alert but he would still have to reconfirm the status in the system. While checking
the feedback from the agency he can see the uploaded documents and feedback given
by the agency.
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