Email ID management

Email ID management

Email IDs are the primary identifier for managing access to EazeWork HRMS account and for that reason the option to change Email ID is only given to the user. Application Administrator or HR Managers cannot change the Email ID of a user except if the user has Non-Web license.

Menu : HR Manager > Employee Management > Email ID Management tab
Accessible to : HR Manager / HR Executive / CHR


There are two features on this tab
1. Check status of Email - using this option the HR team can check the status of Email ID associated with any account. The status of mailbox can be one of the the following
- Active : emails are going
- Bounced : emails are bouncing : this can happen if the mailbox is full or there is any other technical issue
- Complained : you have marked support@eazework.com as spam
- Inactive : no emails have gone to this mailbox in a long time
- If the employee has opted out of receiving email notifications from EazeWork then mailbox status would be "Email notifications disabled"

2. Update Email IDs of Non-Web users - Non-Web users are employees who are mapped to a Non-Web license. HR team members can update Email IDs of employees who have this license since these employees cannot update their own Email IDs.

Refer to article on "Licenses in EazeHR" for more details on the features supported by this license type.



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