In this tab the details of your account are shown, you can see the number of licenses activated and in use for each license type.
If you have requested for cancellation of your subscription your subscription status would be accordingly updated here.
For Web and Non-Web licenses total number of licenses in use is always same as licenses available, it includes both active and deactivated users but it does not include resigned / separated employees. Refer to the article on Licenses in EazeWork HRMS for more details.
Addition of Licenses
Web
/ Non-Web licenses are added automatically when a new employee is updated as
joined. Billing is done from the beginning of the month of joining of the employee.
If an employee is updated with a date of joining of next month billing will start
from next month even if the license is added earlier.
To add a Recruiter / Agency license click on "Add" button. You should add licenses as per your requirement. These licenses are available only if Recruitment module is activated.
Support license is added automatically whenever Support Rep role is given to an employee from Manage Account > Manage Users tab.
Removal of Licenses
Web
and Non-Web licenses are automatically removed when employee's separation is
approved and the last working day goes in past. If an approved separation is
withdrawn then the license is mapped back again.
To remove extra Agency / Recruiter licenses
click on "Remove" button and you can remove and extra licenses. You can
only remove Agency / Recruiter license which is not in use. You can remove in
use licenses - refer the section below on "Releasing licenses" for more details.
To remove Support licenses refer to section 6 of the Manage Users article.
Removed licenses will not be billed from the next month after the license is
removed.
License Summary / License Details Report
You can download the license details in excel format by clicking on "License
Summary" or "License Details" button and providing the months for which you want
the report. In the excel file history of all licenses will be given.
In "Done By" column you will see the name of Application Administrator if the license addition / removal was done by Application Administrator or EazeWork if the activity was done by your Account Manager.
License Details report can be downloaded for 92 days at a time. License Summary report can be downloaded for 12 months at time.
Releasing in use licenses
1. Recruiter license - When we remove recruiter's name from recruiter role
on Recruitment setup page then recruiter license is released
2. Agency license - License will be released in two ways -
a) If status is Active then you can release license after status of agency has
been changed to Inactive - refer article for more details
b. If status is To Be Validated then you can delete the record which will release
the license
3. Support license - if an employee who has been assigned a Support license is
not mapped to any tickets then you would be able to remove the in use license.
Refer to section 6 of the article on Manage Users
Note - for Recruiter and Agency license you need to first release the license
before you can remove it. If the employee who is mapped to the Recruiter license
resigns then the license is automatically released but it is not automatically
removed.