Manage Subscription

Manage Subscription

Subscription management is relevant only for paid accounts. This article covers all aspects of subscription management as listed below.
1. Cancelling your EazeWork HRMS subscription
2. Reviewing invoices and making payments
3. Deactivation of subscription due to non payment
4. Termination of account due to non payment

1. Subscription Cancellation
Refer to the article on Manage Modules for details on how to add / remove modules and how to initiate the Subscription cancellation process.

2. Invoice Payment
Refer to the article on Invoice payment for details on how invoices are updated and how you can update the payment details.

3. Account Deactivation
If payment is not made within payment period the account will be deactivated automatically after one day. Before deactivation a reminder will be sent the Application Administrator and also the email ids updated in Company details sections.

Once the account is deactivated the payment has to be made and details emailed to accounts@eazework.com, please mention "Account Activation Request" clearly in the subject line. Please note that you will not be able to login and update the payment details in EazeHR since your access has been revoked.

4. Account Termination
 After account deactivation a period of 10 days will be given for receipt of payment. If payment is not received within this period we would be forced to initiate the process for deletion of your account and all data, documents, images uploaded or created by various users. Contractually EazeWork cannot keep data of a company which is not an active subscriber in our servers.

Reminder email will be sent 2-3 days after account is deactivated before data deletion process is initiated. Once data deletion process is initiated the data cannot be recovered.


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