Report - Ticket Status

Report - Ticket Status

Menu : Reports > Helpdesk tab > Ticket Status Report

This report shows the status of Helpdesk tickets with type and priority. The detailed option can be used to download the ticket details while the summary report shows the summary statistics.

Summary Report -

Query_Status_Summary.png

Detailed Report -

Query_Status_Details.png

Sample reports are available in article attachments.


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